ZM
Zanele M

1 reviews | Active since Jun 2014

26 Aug 2016, 08:20

Bad business

<p>This is the 3rd time, I am asking African bank to stick to our arrangement, I have a loan account with African bank, the deal is, they debit my account on the 28th of each month, if the 28th is on a Sunday or Public holiday and for whatever reason they cant debit on that day, they need to debit me the Monday after the weekend, or the day after the public holiday. everytime a debit order bounces on my personal bank account, my bank charges me R150.00, this looks bad on my record, can someone please speak to the people of African Bank and make them understand! Please debit me on the 28th NOT A DAY SOONER, NOT A DAY LATER, PLEASE </p>

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Replies (1)
African Bank
African Bank's reply26 Aug 2016, 09:28
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***