DM
Daycas M
1 reviews | Active since May 2025
03 Jun 2025, 08:56
Bad Betway vouch numbers generated by African bank
I bought a Betway voucher of R295 on the 24 of April 2024 to date the voucher still doesn't work, I have called several times and also logged a ticket but to my suprise. There is not assistance it seems like the agent don't even know what generates the vouchers called Betway they don't recognise the voucher and same is bluvocher it's not recognised.
Helpful (0)
Replies (7)0
Replies (7)
African Bank's replyOfficial
03 Jun 2025, 10:30Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply03 Jun 2025, 10:30
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
DM
Daycas M's updateReviewer Update
06 Jun 2025, 11:54Morning will wait for feedback .
DM
Daycas M's update06 Jun 2025, 11:54
Reviewer Update
Morning will wait for feedback .
African Bank's replyOfficial
06 Jun 2025, 12:23The team is actively working on resolving the matter. We’ll keep you updated and contact you directly once there’s feedback or a resolution.
Your African Bank Support Specialist Team
***
Your African Bank Support Specialist Team
***
African Bank's reply06 Jun 2025, 12:23
Official
The team is actively working on resolving the matter. We’ll keep you updated and contact you directly once there’s feedback or a resolution.
Your African Bank Support Specialist Team
***
Your African Bank Support Specialist Team
***
DM
Daycas M's updateReviewer Update
10 Jun 2025, 13:13Still waiting for feedback
DM
Daycas M's update10 Jun 2025, 13:13
Reviewer Update
Still waiting for feedback
DM
Daycas M's updateReviewer Update
10 Jun 2025, 13:20Can you please confirm which provider are the vouchers we buy through the African bank App cause I have called Betway and also called bluvocher they told me the voucher is not theirs. How is this going to be resolved as it's been over a month and 2 weeks now
DM
Daycas M's update10 Jun 2025, 13:20
Reviewer Update
Can you please confirm which provider are the vouchers we buy through the African bank App cause I have called Betway and also called bluvocher they told me the voucher is not theirs. How is this going to be resolved as it's been over a month and 2 weeks now
African Bank's replyOfficial
10 Jun 2025, 14:51We’ve contacted you and provided an update regarding your concern. Please be assured that our team is actively working on resolving the matter. We’ll continue to keep you updated and will reach out directly once we have feedback or a resolution.
Your African Bank Support Specialist Team
***
Your African Bank Support Specialist Team
***
African Bank's reply10 Jun 2025, 14:51
Official
We’ve contacted you and provided an update regarding your concern. Please be assured that our team is actively working on resolving the matter. We’ll continue to keep you updated and will reach out directly once we have feedback or a resolution.
Your African Bank Support Specialist Team
***
Your African Bank Support Specialist Team
***
DM
Daycas M's updateReviewer Update
10 Jun 2025, 14:52Thanks u
DM
Daycas M's update10 Jun 2025, 14:52
Reviewer Update
Thanks u