BAD BAD SERVICE

Good day, I app**** for a loan 7 days ago. I qualified for a loan. I submitted all the correct document x3 times. I received an automated phone call stating i must send through the correct documents. I spoke to somebody via your FB inbox system, with no luck. I tried phoning but no answer. I submitted a request on your webpage for anybody to phone me back. I am still waiting. I app**** for a loan through African bank for the good service. At this moment the service is a disaster. I cant wait 48 hours. This is what is happening now. I am really unhappy about the service that is provided.