CB
Carien B
1 reviews | Active since Apr 2019
29 Apr 2019, 15:05
BAD BAD SERVICE
I APP**** FOR A LOAN 2 WEEKS AGO AT THE GROBLERSDAL BRANCH AND THEY SAID THAT I WAS APPROVED BUT THERE WAS AN ERROR, SO THEY CAN NOT PRINT OUT THE CONTRACT. THEY TOLD ME THAT THEY WOULD RESOLVE THIS ERROR WITHIN A DAY AND CONTACT ME. I RECEIVED AN SMS THE FOLLOWING MORNING SAYING THAT THE LOAN HAS BEEN APPROVED. I PHONED THEM EVERY SINGLE DAY ASKING ABOUT THE CONTRACT AND STILL NOTHING HAPPENED. THERE IS STILL AN ERROR AND NOBODY CAN HELP ME!!!!
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Replies (3)0
Replies (3)
African Bank's replyOfficial
29 Apr 2019, 15:55 Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's reply29 Apr 2019, 15:55
Official
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
30 Apr 2019, 08:41 Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's reply30 Apr 2019, 08:41
Official
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
02 May 2019, 11:38 Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
African Bank's reply02 May 2019, 11:38
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
If you need anything else, we're only a phone call away.
Your African Bank Support team ***