Bad bad bank!!!

So i made an online purchase lastweek Saturday on the Mr price website, my order was canceled by mr price because they didn't receive payment though the money actually left my account. I called african bank and i was advised that because it was weekend they reserved those funds and would be released by Monday but sadly that didn't happen. I called again Tuesday and i was advised that money will be released midnight to mr price n that didn't happen i called on Wednesday and this consultant tells me that this issue may take upto 7 working days and she will log a query for it sonce it wasn't done. Can u understand the frustration at this point??? And she asked if I want the funds back to my account or to mr price still, n i asked for funds to be reversed back to my account coz it was pointless as the stuff I ordered were now out of stock. She told me funds would be in my account within 48hrs. It's Saturday today and still nothing!!! How can african bank be so cruel and inconsiderate?? I honestly regret using their bank to do this. I have fnb account and I have never had this problem wether i order on weekends or public holiday. I have been given incorrect information through out the week, i want my money now!!!