DM
Donald M

1 reviews | Active since Jul 2017

11 Oct 2017, 13:35

Bad attitude

Massage from African bank, African Bank will deduct an additional amount R162.50 from your account to assist in clearing your arrears. for any queries contact ********** 500. They didnt even bother to call me to make an arrangement thats one of reason most of people of RSA they dont pay African bank who gave you guys an authority to load a debit order into my account without my approval KD Mudzunga

0
Replies (2)
African Bank
African Bank's reply11 Oct 2017, 16:20
Official

Dear Mr Mudzunga,

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank
African Bank's reply13 Oct 2017, 08:51
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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