Bad and un friendly and endealiable staff

This is my second complaint anout Afican Bank. I have been trying go send my bank statemrnts to the ckr 2 weeks now. I have called 3 times this morning and everytime I get cut off om the middel of the call. As soon as they hear that I cant get my statemets through on the email, whatsapp as wellal as the app I get cut off. This is vry frutrating becauze no one is really trying to help me at all. I have been nice, I have beem rude and everytbing in between but no help at all.