JB
Jaco B

1 reviews | Active since Oct 2012

15 Dec 2015, 12:46

Awaiting loan outcome

I app**** for a loan at the Thohoyandou branch on Friday, and was approved for R 65,000. I was told that they just needed to confirm my employment, and the deal would be done. On Monday, I spoke to the consultant, and the loan was still pending. Today I phoned the head office, and was notified that the loan was rejected because of \criteria not met". No other notes was on the system. I need to know what the reason was"

0
Replies (1)
African Bank
African Bank's reply15 Dec 2015, 15:37
Official
Hello Mannemerak,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***