1 reviews | Active since Dec 2013
Awaiting funds to be withdrawn
On Saturday 26/10/2019, I requested money to be withdrawn from my Tax Free Savings and it told me that my funds will be sent to me on the 28th as it was a weekend. I understand that, Monday I requested for funds to be withdrawn. It told me I do not have enough so I assumed my money was pending because the balance showed about R15, but total was my full amount. I waited till yesterday and nothing has been done, I did a call back and was supposed to be transferred and then my call got cut. I waited for someone to call me back. This is the second time this happened. The last time I went to a branch not once but twice and also complained for my issue to be resolved. Do I always have to do this for funds to be withdrawn?
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Your African Bank Support team ***
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
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Your African Bank Support team ***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***