1 reviews | Active since Mar 2010

09 Jan 2018, 12:33

Available balance disappeared

Yesterday I received my replacement Silver card for my expired card.

08 January 2018 at 12:06 I did one purchase of R37.49 which left and available balance of R642.80

09 January 2018 at 12:0 I did one purchase of R84.00 which left and available balance of R22.55

0
Replies (2)
African Bank
African Bank's reply10 Jan 2018, 14:45
Official

Hi Aden

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

's update10 Jan 2018, 15:36
Reviewer Update
How about actually use the information provided including the email address to contact the customer instead of "missed calls" 1 ring and drop the call