PN
Precious N
1 reviews | Active since Aug 2013
14 Jul 2024, 07:41
Audacious rewards
I bought a Uber voucher on the audacious rewards program with 3000 points on Thursday 11/07/2024 but to this day I never received the voucher number I checked my emails but nothing was there. Worst of all is I tried requesting a callback from African Bank but to this day I never got a call. So now my question is what happened to the voucher & why is African Bank taking so long call or get back to me?
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
14 Jul 2024, 10:34Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply14 Jul 2024, 10:34
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***
PN
Precious N's updateReviewer Update
15 Jul 2024, 09:17Can't get hold of me, how??? Yesterday I got ±5 calls from different African Bank numbers but all the time I answer there was no response from the other end. This morning I tried calling the number provided but was put on hold waiting for a consultant to take my call until my airtime was exhausted
PN
Precious N's update15 Jul 2024, 09:17
Reviewer Update
Can't get hold of me, how??? Yesterday I got ±5 calls from different African Bank numbers but all the time I answer there was no response from the other end. This morning I tried calling the number provided but was put on hold waiting for a consultant to take my call until my airtime was exhausted
African Bank's replyOfficial
15 Jul 2024, 11:05Thanks for speaking up and calling us out. I have contacted you and you confirmed that you have already been assisted.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply15 Jul 2024, 11:05
Official
Thanks for speaking up and calling us out. I have contacted you and you confirmed that you have already been assisted.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***