iM
itumeleng M

1 reviews | Active since Feb 2023

19 Mar 2025, 16:49

assistance

i made an application with african bank today and was approved for 18000 credit card. i was then told that my application was declined due to me changing jobs and not having 3 salaries showing i was working for a different employer in december and i have the statement showing the salary that was paid in december in a different account to this one that i am currently using. So i still cannot be assisted?

0
Replies (3)
African Bank
African Bank's reply19 Mar 2025, 17:06
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
***
iM
itumeleng M's update20 Mar 2025, 14:08
Reviewer Update
Good day

i did an application with african bank today, and i was approved then told i am declined because i was using a savings account in jan and feb. my march salary got paid in my new cheque account account and now i am told i must wait another 3 months so that the new account can reflect 3 salaries? i am extremely disapointed with african bank
African Bank
African Bank's reply20 Mar 2025, 14:39
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team