1 reviews | Active since Sept 2011
Arrears must be corrected!!
I've forwarded a mail that i received from African bank confirming the arrear amount that is R4513.52. Because i received an statement showing that my arrears are over r6000?!! This is not correct. I requested it to be corrected but everyday someone is phoning me asking why i'm quering the arrears!! Im getting fed up with incompetant people that can't do their job! I want my statement to be corrected! I want ITC to be updated! And i want confirmation that its done and a new statement. Without someone phoning me and asking WHY?!!!!!
Dear Ms Malan
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Dear Ms Malan
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Dear Ms Malan
Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.
We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.
Your African Bank Support Specialist team
***
Dear Ms Malan
Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.
We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.
Your African Bank Support Specialist team
***