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letoya H

1 reviews | Active since Jan 2014

27 Mar 2015, 13:31

ARREARS AND LIMIT INCREASE

Hello <br> <br> My NAME IS ROSHNIE BAIJOO<br> <br> I HAVE A CREDIT CARD AND SHORT LOAN WITH AFRICAN BANK. <br> <br> I TOOK MY SHORT LOAN OF (R1200.00)ON THE 6/02/2015,MY FIRST INSTALLMENT(R499.00) WAS DUE END OF LAST MONTH IT WAS DEBITED. <br> MY SECOND INSTALLMENT WAS ALSO R499.00 IT WAS DEBITED AS AGREED. MY BALANCE IS R383.68 CORRECT! <br> NOW MY ONLINE ACCOUNT SHOWS MY LOAN IS IN ARREARS OFF R504.00 <br> HOW IS THAT POSSIBLE? PLEASE THAT IS INCORRECT AND LIES AND WILL AFFECT MY CREDIT SCORE! <br> I WOULD LIKE AFRICAN BANK TO SORT IT OUT ASAP. <br> <br> WITH REGARDS TO MY LIMIT INCREASE, ID APPRECIATE IF THEY DO INCREASE MY LIMIT AS IVE RECEIVED AN SMS STATING I DO QUALIFY AND I MUST LOGON TO WEBSITE TO ACCEPT AND I DON'T NEED TO GO INTO A STORE TO DO IT. <br> <br> THANKS YOU VERY MUCH.

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Replies (1)
African Bank
African Bank's reply27 Mar 2015, 15:49
Official
Hello letoya harry,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Zelda Moloana
Service Optimisation Specialist
Shared Services
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