CM
Cleopatra M
1 reviews | Active since Dec 2012
15 Feb 2016, 12:35
Arrangement without my concern
I HAVE JUST RECEIVED A VERY DISTURBING SMS THAT EXTRA PAYMENT ARRANGEMENTS OF R 148.73 AND R 75 ARE MADE WITHOUT MY CONCERN TO CLEAR MY ARREARS!!! NO ONE BOTHERED TO CALL ME AND MAKE THOSE ARRANGEMENTS AND SHOULD THAT 148.73 AND 75 RANDS BE DEBITED ON THE 25/02/2016 I SWEAR IN MY MOTHER'S GRAVE I WILL TAKE THIS UP WITH THE OMBUDSMAN AS THIS **** IS NOT ACCEPTABLE
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African Bank's replyOfficial
15 Feb 2016, 16:06Hello vulaniu,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply15 Feb 2016, 16:06
Official
Hello vulaniu,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***