BM
Bongie M
1 reviews | Active since Sept 2015
28 Dec 2015, 19:22
arrangement letter refusal
I have been unemployed for a while and have not been able to pay African Bank. I have made arrangements with African bank and requested a letter of arrangementand the only thing I got was sms' s.I cannot sign the ccontract without it and therefore cannot pay you as I will not have funds to.first debit order went through.HOW I AM ABLE TO PAY YOU WITHOUT EMPLOYMENT? WHY IS IT HARD TO PROVIDE A SIMPLE LETTER? BRANCH IS USELESS ASWELL AS THEY ARE TELLING ME TO CALL HEAD OFFICE? I need urgent help I cannot in debt forever
Helpful (0)
Replies (1)0
Replies (1)
African Bank's replyOfficial
29 Dec 2015, 14:12Hello Bongie Mak,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
African Bank's reply29 Dec 2015, 14:12
Official
Hello Bongie Mak,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Sylvester Fraser
Contact Centre Support Team
***