Application for Loan

<p>I have app**** for a loan on 1/3/2017. Completed all documentation and signed all docs on 3/3/3017. <br /><br />On 9/3/2017 and had no response or pay-out from African bank where I was told it should take max 5 days. When phoning the Kolonade Branch Pretoria to enquire I was informed that they could not get hold of me. That is not true as my cell phone and work telephone no are both correct and I do have an email address. Now suddenly additional documentation is required. 9 days later and you tell me this?</p> <p> <br />After telling the consultant how unhappy I was he told me to re-visit the branch and re-do the application? For what is the application was approved but delayed by African bank!<br /><br />This is not acceptable at all. I can provide the documention but I am not able to go into the branch again and re-apply.</p> <p> </p> <p>Trying to contact African bank is a nightmare. You can only phone the Call Centre to sort out your complaint who refers it back to the branch.<br /><br />This experience with African bank was not good at all and will not refer anybody to them in future.<br /><br /><br /></p>