nM
nomfundo M
1 reviews | Active since Oct 2025
31 Oct 2025, 12:56
Application
The call centre is terrible . Made an application last week still no response I call every day and every day I’m told an escalation has been done waiting 4hour literally same thing every day for 5days straight. They drop calls too keep you on hold for over 10 minutes it’s ridiculous.
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
31 Oct 2025, 13:17Thanks for speaking up and calling us out. We were unable to verify your identity using facialBio. For further assistance, please visit your nearest branch with a valid ID so our team can help you.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply31 Oct 2025, 13:17
Official
Thanks for speaking up and calling us out. We were unable to verify your identity using facialBio. For further assistance, please visit your nearest branch with a valid ID so our team can help you.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
nM
nomfundo M's updateReviewer Update
31 Oct 2025, 13:32Again very poor service. Yet another escalation which I’ll get no response 🚮
nM
nomfundo M's update31 Oct 2025, 13:32
Reviewer Update
Again very poor service. Yet another escalation which I’ll get no response 🚮
African Bank's replyOfficial
31 Oct 2025, 14:11Thanks for speaking up and calling us out. We were unable to verify your identity using facialBio. For further assistance, please visit your nearest branch with a valid ID so our team can help you.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply31 Oct 2025, 14:11
Official
Thanks for speaking up and calling us out. We were unable to verify your identity using facialBio. For further assistance, please visit your nearest branch with a valid ID so our team can help you.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***