SG
Satto G

1 reviews | Active since Oct 2017

28 Oct 2017, 05:06

Application

I was at the branch two weeks ago all documents were submitted and after two days I phoned the head office in Midrand to follow up only to be told that the application has not been forwarded to the head office, phoned the branch and the consultant that attended to me answered and said everything is still being processed at the head office. Now I’m not Sure who to believe. I called the head office again and was informed that it was declined. Till today the branch has not notify me of the outcome, it seems the branch did not forward my application to the head office and just decided to reject my application. No employment check was done!

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Replies (2)
African Bank
African Bank's reply30 Oct 2017, 13:16
Official

Hi Satto,

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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Best regards,

African Bank
African Bank's reply30 Oct 2017, 14:59
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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Best regards,