Appalling service from African Bank

I was called by the call centre to check if I am interested in an African Bank Credit Card and or loan. They did a pre-approval and I opted for a credit card. I was then requested to go to the branch to complete my application. <br> <br> On Wednesday, 10 June 2015, I went to the Woodmead branch and I met with Masilo Brian Aphane who assisted me to process my application. I was even given a card and even created a pin for my new credit card. I was told that the application will take 48 hours. On Thursday I was called to say I must come to re-apply again which I though was appalling. I felt Brian was very ***********. <br> <br> I went to re-apply and got a new card. I have tried following up on my application from the branch and from the call centre and have been sent from pillar to post. Please assist in processing my application as this is long overdue. <br> <br> I look forward to your correspondence.