App

I have registered online but when I tried to login I got an error message that's says "unable to perform operation" I then visited African Bank Tshwane Quagga centre and Lesiba told me that he logged a call, IT person will call me,no update from him nothing, is more than 4 days now, waiting, I had to do follow up with him and the feedback I got from him is that IT will call me, I then tried to call customer care centre also they couldn't help me just sending me from pillar to post, I can't login. Thats very Frustrating can this be resolved please