1 reviews | Active since Nov 2016
Annoyed
<p>I have a credit card through African bank and a personal loan, I then got retrenched in March this year,</p> <p>I went through to African bank and submitted all documentation</p> <p>I then received a call 6 months later advising me that my account is in arrears and I need to pay </p> <p>I advised the agent that I am still retrenched and all paper work was submitted, - she then advised me that after 6 months and I’m still not working I needed to sent through my papers again, I advised her I was not told of this and another thing according to my contract if I do not work after being retrenched for 3 months the account needed to be paid off as I was paying insurance towards this monthly .The agent then tells me that the insurance company was changed!!! That has nothing to do with me if that’s the case</p> <p>And now I am in arrears </p> <p>AFRICAN BANK NEEDS TO SORT THIS OUT ASAP!!!</p>
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Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
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Kind Regards
Contact Centre Support Team
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Good day ,
you can contact me on - ********** 337
Good day ,
you can contact me on - ********** 337
