BL
Boitumelo L

1 reviews | Active since Jul 2015

09 Jul 2018, 11:42

Angry customer required Paid-up letter

Hi There I am really confused what is going on, i have received settlement offer from Groenewald and i have made a promise to pay the offer. I was given paid-up letters from GLA mentioning that i longer owe their client African Bank but it doesn't seem so because i am getting calls from African Bank saying that i owe them and there is no reflection of any payment received from GLA to them (African bank).

I am worried now, did i really pay the correct debt collectors, how many collectors are handling my account, I have paid with Groenewald Lubbe please furnish me with paid up letters ASAP. How long does GLA update you that i have made payment???? Please advise urgently as the calls i am getting are annoying really. African Bank Details: ********** ********** 600E003

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Replies (2)
African Bank
African Bank's reply10 Jul 2018, 11:17
Official

Hi Boitumelo,

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank
African Bank's reply17 Jul 2018, 15:32
Official

Hi Boitumelo,

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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