anauthorised debits

Took long with getting back to me even though I had said my airtime is almost depleted. I have spoken to vuyo n nomsa current agent who delayd in getting back to me I then had to explain my situhation to the supervisor as well. I aksd him if any1 could call me back regarding this matter he blatantly just shoved me aside saying I cn go ahead n take matters further. I'm a full time ****her, full time employee as well study part time. My dissapointment in African Bank is that I had to miss a exam paper today because the college never received any payment which I had spesificly left in my account fr them to be able to receive there payment, n African Bank to as our agreement is R300 on the complete account till I finish my training end of this year. In my view they betrayed my trust as to them only debtn the set amount. All I asked for was the money to be refunded so that I can further my carrear n clear my name as it is my Duty to do so for these entities that helpd and assisted me when I had needed thm. But this type of situhation results in them starting to loose money that was coming in steadly.<br> <br> Kind Regards<br> R.Swartbooi