JH
John H

1 reviews | Active since Jan 2016

14 Jan 2016, 15:01

Am I stupid?

1. Get approved online<br> 2. Go to branch. Offer disappears.<br> 3. Dissappears because Dec bonus is taken off incomeamount, agreed, but tax for bonus is left on.Don't agree.<br> 4. Spoke to several people at call centre.<br> 5. 3 People at branch.<br> 6. No one can help / understands my issue<br> 7. In point form so hopefully someone at your company understands.<br>

0
Replies (1)
African Bank
African Bank's reply15 Jan 2016, 15:03
Official
Hello Beenused,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***