Am I expecting too much from African Bank to publish accurate contact info RE Credit Life?

I must have tried at least five different numbers to contact your Credit Life department. The information listed on your website is: Credit Life Queries Tel : ***. When I call ***, I get through the "Funeral Policies". Funeral policies CANNOT help with Credit Life queries. The call is then transferred to a number which does NOT get answered. Are we expecting too much from African Bank? Is it that difficult to ensure that the contact details that you publish on your website is accurate??? WHY DO YOU NOT KEEP YOUR CONTACT DETAILS ACCURATE ON YOUR WEBSITE????? I have a query about a NEW Credit Life Policy. Who do you suggest I speak to? I cannot hold indefinitely for someone to maybe answer my call. Do you have any idea how frustrating it is to deal with such incompetence?????? Regards, Anthony Millar****** 082