PN
Peter N
1 reviews | Active since Jul 2015
01 Jul 2015, 07:47
Almost 2 weeks later no reply from Head Office ???
Good day <br> <br> I am highly irate and extremely infuriated by the manner in which African Bank operates It feels like I am being harrassed by incessant repititive calls despite a kind request to have me removed from your database this is seriously bordering harrassment and I urge you stop this at once. What is most disheartening and dissapointing in a bid to get this stopped I escalated this to your complaints resoultion department to only be met with no reply after waiting for 10 days !!!!!! so much for resolution department ....quite funny !!!!!<br> <br> Lastly I expect confirmation of this complaint and demand and an IMMEDIATE end to your call centre's harrasment !!!
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Replies (1)0
Replies (1)African Bank's replyOfficial
01 Jul 2015, 14:44Hello PNewman,
Thank you for referring your concerns via Hello Peter
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply01 Jul 2015, 14:44
Official
Hello PNewman,
Thank you for referring your concerns via Hello Peter
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***
