CB
Christal B
1 reviews | Active since Feb 2011
12 Aug 2023, 11:59
Allocation
It's a story every time I receive international payments. Payment was already made this week but I'm still waiting for allocation. I promised myself that I will close my account the first time it happened. Now I'm real gonna do it
Helpful (0)
Replies (10)0
Replies (10)
African Bank's replyOfficial
13 Aug 2023, 13:57Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply13 Aug 2023, 13:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
CB
Christal B's updateReviewer Update
13 Aug 2023, 14:06This is the same bull**** you told my mother after her investment disipeared from her account. When did you phone me coz I use my phone all the time. Show me pls. Coz I have proof that even the social media team is ignoring my messages. Show me when u phoned
CB
Christal B's update13 Aug 2023, 14:06
Reviewer Update
This is the same bull**** you told my mother after her investment disipeared from her account. When did you phone me coz I use my phone all the time. Show me pls. Coz I have proof that even the social media team is ignoring my messages. Show me when u phoned
CB
Christal B's updateReviewer Update
14 Aug 2023, 09:06Still no response to on all forms of communication
CB
Christal B's update14 Aug 2023, 09:06
Reviewer Update
Still no response to on all forms of communication
CB
Christal B's updateReviewer Update
14 Aug 2023, 10:59 Still no response to on all forms of communication
CB
Christal B's update14 Aug 2023, 10:59
Reviewer Update
Still no response to on all forms of communication
CB
Christal B's updateReviewer Update
14 Aug 2023, 10:59Mind you, the head branch in Midrand is totally useless
CB
Christal B's update14 Aug 2023, 10:59
Reviewer Update
Mind you, the head branch in Midrand is totally useless
CB
Christal B's updateReviewer Update
14 Aug 2023, 12:11Still no resolution. I will be closing this account as soon as the payment reflects and transferred to another account.
CB
Christal B's update14 Aug 2023, 12:11
Reviewer Update
Still no resolution. I will be closing this account as soon as the payment reflects and transferred to another account.
CB
Christal B's updateReviewer Update
14 Aug 2023, 18:59I am still not getting any joy from this ''bank'' my money is still not in even though it has been paid last week! I have debit orders going off. I WANT MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CB
Christal B's update14 Aug 2023, 18:59
Reviewer Update
I am still not getting any joy from this ''bank'' my money is still not in even though it has been paid last week! I have debit orders going off. I WANT MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CB
Christal B's updateReviewer Update
15 Aug 2023, 14:16I still don't have my MONEY!!!! I have never dealth with such incompetence in my life. So called team leaders are just as *********** as the consultants because they don't take calls. I have reported this matter long ago, but they only logged a query today!!!!!!!!!!!!! WHY MUST I FOLLOW UP FOR MY OWN MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHERE IS MY MONEY??????????????????????????????????????????????????????????????????????
CB
Christal B's update15 Aug 2023, 14:16
Reviewer Update
I still don't have my MONEY!!!! I have never dealth with such incompetence in my life. So called team leaders are just as *********** as the consultants because they don't take calls. I have reported this matter long ago, but they only logged a query today!!!!!!!!!!!!! WHY MUST I FOLLOW UP FOR MY OWN MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHERE IS MY MONEY??????????????????????????????????????????????????????????????????????
CB
Christal B's updateReviewer Update
15 Aug 2023, 15:05You have been escalting since the first time!!!!!!!!!!!!!! I WANT MY MONEY NOW!!!!!!!!!!!!!!!!
CB
Christal B's update15 Aug 2023, 15:05
Reviewer Update
You have been escalting since the first time!!!!!!!!!!!!!! I WANT MY MONEY NOW!!!!!!!!!!!!!!!!
CB
Christal B's updateReviewer Update
15 Aug 2023, 17:16I have been promised that payment will reflect at 5PM, guess what? It's obviously not reflecting.
CB
Christal B's update15 Aug 2023, 17:16
Reviewer Update
I have been promised that payment will reflect at 5PM, guess what? It's obviously not reflecting.