Again I just received a very unpleasant call from African bank

<p>I really don't know what to do, this is total abuse from them. I have mAde an arrangement with them regarding my payment, also reached a solid agreement that from this month will pay my account cash instead of them debitin my account becAuse every month they always go debit , 4 times the amount they suppose to debit. </p> <p>The consultant I spoke to this morning was rude and couldn't explain anything and she keeps on saying I am wrong. </p> <p>I need someone more competent to call me and explain what should I do because it looks like you guys hAve decided to **** up my account this month. </p>