JM
Jimmy M
1 reviews | Active since Jul 2021
12 Aug 2025, 08:14
African Bank's payment break is a ****
African Bank's payment break is a ****. I really need to take a payment break this month to fix my broken down car but I can't take a payment break because African bank will add 4 months to term of the loan if I take a payment break.
Helpful (0)
Replies (4)0
Replies (4)
African Bank's replyOfficial
12 Aug 2025, 10:09Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply12 Aug 2025, 10:09
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
JM
Jimmy M's updateReviewer Update
12 Aug 2025, 15:23You guys haven't called me that is lies. You know my number you can call me
JM
Jimmy M's update12 Aug 2025, 15:23
Reviewer Update
You guys haven't called me that is lies. You know my number you can call me
African Bank's replyOfficial
12 Aug 2025, 17:48Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
African Bank's reply12 Aug 2025, 17:48
Official
Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.
African Bank's replyOfficial
13 Aug 2025, 12:43Hi Jimmy, we've escalated your concern to our internal complaints department for the attention it deserves with complaint reference ***. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
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African Bank's reply13 Aug 2025, 12:43
Official
Hi Jimmy, we've escalated your concern to our internal complaints department for the attention it deserves with complaint reference ***. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***