African Bank’s Ongoing Incompetence, Zero Feedback, and Continuous Harassment — Completely Unacceptable!

I am absolutely fed up with African Bank’s incompetence and the ongoing harassment I continue to receive, despite having provided clear proof that my account is not in arrears. What makes this even worse is that your own staff have repeatedly sent me statements confirming that my account is fully up to date. So why am I still being treated like a delinquent customer?

To make matters worse, I logged a formal complaint via email on 08 November 2025, and up to today, I have received absolutely no feedback. No acknowledgement. No update. No resolution. Nothing. This complete lack of accountability and customer service is unacceptable for any institution — let alone a bank handling people’s financial profiles. I am tired of wasting my time fixing problems that African Bank created.

African Bank, your incompetence is causing unnecessary stress and shows a complete disregard for customers!