African Banks Loan Application time takes days and not minutes as they claim on their adverti*****ts.

I app**** for credit 16 Dec because they said online is quicker. I submitted my docs. Everyday I received numerous calls and sms's from African banks call centre agents to complete my application. It got too much that I went into an African bank branch to complete the application on 21 Dec. I was given an offer which I accepted approved the debi check mandate on my bank account did the finger print scanning to get a myworld card etc. Now no word from African bank I've called the call centre twice nobody gets back to me. I thought my credit was approved as that is what I was told they even sent me the loan contract documents but I am still waiting on the loan to be paid to me. Now there's a debi check mandate on my account that's due to go off on the 25th of this month.