JH
Jeremy H
1 reviews | Active since Nov 2021
20 Jul 2023, 15:53
African Bank's barrage of marketing calls that is giving them negative feed back!
for the past 6+ working days I have been receiving marketing calls from them, however, these clowns don't answer the calls they initiated. If you had answered one then they let you off for the day, if you just simply drop the call then they call you again sometime in the day. When you think you clever you block their call, they change numbers and call you again the next day. I mean, why would someone embark on a marketing campaign on cold calling customers but don't bother to answer, but has the audacity to carry on calling! this is a bank I will never ever EVER bank with for sure!!
Helpful (0)
Replies (6)0
Replies (6)
African Bank's replyOfficial
20 Jul 2023, 16:11Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Jul 2023, 16:11
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
JH
Jeremy H's updateReviewer Update
20 Jul 2023, 16:21I would like you to call me but I have received too many of your clowns calling me but don't bother to answer, I don't trust your calls now. I don't know weather it is going to drop me leaving me saying Hello Hello like a stupid that you think I am, or will it be a machine talking to me.
I believe the best solution is to email me at ***, please DO NOT SEND ME MARKETING INFO or adverti*****t. If I wanted to do business with your bank I will get in contact with you. At this point, i don't want to do business with a bank that treats potential customers like this!
I believe the best solution is to email me at ***, please DO NOT SEND ME MARKETING INFO or adverti*****t. If I wanted to do business with your bank I will get in contact with you. At this point, i don't want to do business with a bank that treats potential customers like this!
JH
Jeremy H's update20 Jul 2023, 16:21
Reviewer Update
I would like you to call me but I have received too many of your clowns calling me but don't bother to answer, I don't trust your calls now. I don't know weather it is going to drop me leaving me saying Hello Hello like a stupid that you think I am, or will it be a machine talking to me.
I believe the best solution is to email me at ***, please DO NOT SEND ME MARKETING INFO or adverti*****t. If I wanted to do business with your bank I will get in contact with you. At this point, i don't want to do business with a bank that treats potential customers like this!
I believe the best solution is to email me at ***, please DO NOT SEND ME MARKETING INFO or adverti*****t. If I wanted to do business with your bank I will get in contact with you. At this point, i don't want to do business with a bank that treats potential customers like this!
JH
Jeremy H's updateReviewer Update
20 Jul 2023, 16:24I tried to lay a compliant on ***and they wanted me to give them my ID number which I don't believe I want to give out plus I am not a client of yours and would never ever be in this life time. hence, they can't help me either.
JH
Jeremy H's update20 Jul 2023, 16:24
Reviewer Update
I tried to lay a compliant on ***and they wanted me to give them my ID number which I don't believe I want to give out plus I am not a client of yours and would never ever be in this life time. hence, they can't help me either.
African Bank's replyOfficial
20 Jul 2023, 16:41Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply20 Jul 2023, 16:41
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's replyOfficial
20 Jul 2023, 16:42Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply20 Jul 2023, 16:42
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
JH
Jeremy H's updateReviewer Update
20 Jul 2023, 16:51Hi Finally got through to someone who can just take down my numbers ( ***) and not asking me for my ID, who promised to escalate this issue to your marking clowns in order for them to leave me alone. Thank God!
JH
Jeremy H's update20 Jul 2023, 16:51
Reviewer Update
Hi Finally got through to someone who can just take down my numbers ( ***) and not asking me for my ID, who promised to escalate this issue to your marking clowns in order for them to leave me alone. Thank God!