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Mathangan'Amahle Manzana

1 reviews | Active since Jan 2021

29 Jan 2021, 10:48

AFRICAN BANK ZEVENWACHT MALL, POOREST SERVICE

Firstly, phones should be forbidden when helping customers. The agents are distracted and not doing what is asked. Now to my point - I came here on the 17 December to open a account, I got confirmation and a bank card. I changed with my work on the 3rd January to get paid with African Bank, I am now sitting here enquiring about why I did not get payed yet I received my payslip. Only to be told my account was not set up completely.. Reason being - my first point CELLPHONES SHOULD BE FORBIDDEN, CUSTOMER SERVICE IS POOR, I should be paying off my debts as usual, but NOO, I do not have any money due to a deliberate human error!! The people working here talk with friends on the phone while busy with customers! I have pictures as well.

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Replies (1)
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Mathangan'Amahle Manzana's update02 Mar 2021, 11:36
Reviewer Update
Why must I waste my airtime and call you. YOU must call me, that is if you are serious enough to solve your poor services!