1 reviews | Active since Jan 2021
AFRICAN BANK ZEVENWACHT MALL, POOREST SERVICE
Firstly, phones should be forbidden when helping customers. The agents are distracted and not doing what is asked. Now to my point - I came here on the 17 December to open a account, I got confirmation and a bank card. I changed with my work on the 3rd January to get paid with African Bank, I am now sitting here enquiring about why I did not get payed yet I received my payslip. Only to be told my account was not set up completely.. Reason being - my first point CELLPHONES SHOULD BE FORBIDDEN, CUSTOMER SERVICE IS POOR, I should be paying off my debts as usual, but NOO, I do not have any money due to a deliberate human error!! The people working here talk with friends on the phone while busy with customers! I have pictures as well.
