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Tinyiko M
1 reviews | Active since Nov 2021
16 Jan 2023, 14:47
African bank you failed me.poor and bad service that i ever exprienced from bank since i born.
I lost my phone last year december, today is a 7th day going to the african bank branch at tzaneen but im not getting any help.i want to activate african bank app to my new phone but they tell me same story.they say my finger prints its not working so i decided to close my world account and to close my two fixed deposit with them and they changed me R14213 for early withdrwal. African bank you have a poor and bad service. I went to your branch 7 times even today i was at your branch.
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Tinyiko M's updateReviewer Update
17 Jan 2023, 03:20I called the number you gave me it is not working.please call me today.i think someone changed my password,pin and my finger print.because last time when i enter my app password it doesn't work,i was just thinking maybe it's mobicel phone. Since that time i was using a ussd code. Last week my ussd pin was blocked,it says i have entered a wrong pin.i was surprised because the pin that i entered is a pin that i used it for 13 months. last year december i went to african bank tzn they told me that my finger prints it is not working.which means someone changed my pin,password and fingerprint in your system. Yesterday i found a guy named Vincent he tried many times to help, and he also apologized on behalf of african bank. I was forced to removed all my money from your bank because i wasn't get a help that i needed. Instead of activating an app in my phone,they told me to increase a limit from R2000 to R10000 which it is not safe. What is wrong with your system? You changed me R14213 for early withdrwal?i witdrew it because you failed 7 times to activate an app to my new phone. What else should i do?
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Tinyiko M's update17 Jan 2023, 03:20
Reviewer Update
I called the number you gave me it is not working.please call me today.i think someone changed my password,pin and my finger print.because last time when i enter my app password it doesn't work,i was just thinking maybe it's mobicel phone. Since that time i was using a ussd code. Last week my ussd pin was blocked,it says i have entered a wrong pin.i was surprised because the pin that i entered is a pin that i used it for 13 months. last year december i went to african bank tzn they told me that my finger prints it is not working.which means someone changed my pin,password and fingerprint in your system. Yesterday i found a guy named Vincent he tried many times to help, and he also apologized on behalf of african bank. I was forced to removed all my money from your bank because i wasn't get a help that i needed. Instead of activating an app in my phone,they told me to increase a limit from R2000 to R10000 which it is not safe. What is wrong with your system? You changed me R14213 for early withdrwal?i witdrew it because you failed 7 times to activate an app to my new phone. What else should i do?