AFRICAN BANK WORST SERVICE SERIOUSLY.

After almost 2 weeks of struggling to get the ERROR part removed and multiple calks of people from African bank saying they logged it and not receiving any reference numbers from each call. STILL GETTING NOWHERE. I CANT BELIEVE THIS POOR SERVICE FROM THEM. my husband got a call yesterday and for the 1st time in almost 2weeks the perdon who phoned said that the ERRORS were NEVER LOGGED. it was logged and we got a reference number. Yes im posting on behalf of my husband as he doesn't have a hellopeter account. I WONT RECOMMEND ANYONE TO AFRICAN BANK. AS THIS PROBLEM HAS AFTER ALMOST 2 WEEKS NOT BEEN RESOLVED. EACH CALL WE WERE **** TO. AND ONLY YESTERDAY GOT A REF NUMBER AND STILL HAVE TO WAIT 24 HOURS. 😡😡😡😡😡.