African Bank - Worst Service Ever

<p>I have paid up both my loan and credit card accounts in full based on the settlement amounts given by your bank. These accounts have not been closed off and I was debited an amount on the 20th of March after the accounts was settled in full. The incompetence of African bank staff is shocking. I was dealing with a Supervisor from collections by the name of Simangele who promised me that these accounts will be closed before the end of March. Today being the 12th of April and to date nothing has been done. I received an SMS on the 10th of April stating that the closure request could not be completed due to an outstanding balance. How is this possible seeing that you had given me the settlement amounts which was paid in full.</p> <p>I have every call recording as of the 10th of March which can prove how *********** African Bank staff are and also how their banking systems does not work.</p> <p>Further to this funds were taken off my account without my consent after i paid up in full which according to me is theft. </p> <p> </p> <p> </p> <p> </p> <p> </p>