African Bank - WORST BANKING SERVICE

Item: African Bank
Rating: 1
Author: Barend S

Worst banking experience ever. a POP was sent to inform money will be paid into my account, this was done on the 05/05/2023 - till date NOTHING. When going to the Branch at Checkers hyper fleurdal the consultant rather wants to watch videos on her phone. Calling the head office is of no use. Can it be that NOBODY in the entire African Bank cannot trace a single payment that was made? And it is not us the clients faults if your pop up messages is not working, find a solution and sort this out. Its been almost 3 weeks of up and down going.

Helpful (0)

Replies (1)

African Bank's replyOfficial

19 May 2023, 16:37

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply19 May 2023, 16:37

Official