AFRICAN BANK ... What a SHAME !!!

Incredible but true !!! In a "technological society", as we pride ourselves on living, where governments, public offices, financial institutions, insurance companies, banks, etc. try to convince us to stay home and operate remotely by using their “precious”, “dedicated” and “unique” so-called Apps via computers or smart phones, AFRICAN BANK CANNOT and is NOT able to solve a very simple and extra stupid problem of transferring moneys between internal accounts of a same customer. Except for very rare exceptions that can be counted on 2 or 3 fingers of one hand, the general attitude of the bank's employees is as if the client himself is responsible for the happening facts and nobody, I repeat NOBODY, of the management has the courage and, above all, the due humility and respect to pick up the phone and call to apologize compellig who have to solve the problem to do it within minutes, not hours or days ...

Add to this the hesitation and the waste of time they cause also to negotiate an interest rate on investments by taking back what they call "Special Offers" 4 times in a week ... !!!

Hard to believe that African Bank is a banking institution managed by capable, trained and professionally trained personnel and management dedicated to customer service … Rather, it seems like a bank in jeopardy dedicated to improvisation with the managers interested only in collecting their lavish salaries and bonuses … WHAT A SHAME!