RS
Rene S

1 reviews | Active since Apr 2019

30 Apr 2019, 10:21

African Bank What a Circus

African Bank is the worst I have ever had the displeasure to work with. My complaint has now been escelated to the banking onbutsman and they have now gone so far as insulting my integrity. The only way I see to resolve this matter is with me, the consultant, the onbutsman and a senior representative who has authority along with a lie detector. Then I will require a written apology, a correction on my account and a freaken holiday to get my blood pressure back to stable!!!!!!!

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Replies (2)
African Bank
African Bank's reply30 Apr 2019, 11:58
Official
 
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible. 

Your African Bank Support team 
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African Bank
African Bank's reply30 Apr 2019, 12:35
Official
 
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support team 
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