1 reviews | Active since Oct 2011
AFRICAN BANK. WE ARE YOU-SLESS
I now understand why African Bank has suffered so much. I was contacted by one of their agents and did an online application. The application was approved for a certain amount and I then went to a branch in Randburg (Randburg Square). The lady that was supposed to assist me was not helpful at all (A certain Miss P Makhura). She whispered and I had to ask her to speak up a few times and she was generally very nonchalant and behaved as though she was doing me she was doing me a favour and that I was not a client. After asking her a few times to speak up, she then complained that I has signed in all the wrong places. Firstly, she did not state clearly where I should sign and secondly she just gave me forms to sign without explaining them. These forms include something about a retrenchment cover and the actual contact itself. Why am I being made to fill out documents that include additional costs without it being explained to me at all. In the end I just told her to cancel it and walked out. I will never use African Bank again. I have heard complaints about African Bank and just figured people were just being pedantic but now I have first-hand experience. I will go elsewhere to apply for a loan thank you.
I responded and told you that I am available at 11am on that day. I am available all day today.
I responded and told you that I am available at 11am on that day. I am available all day today.
