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Cindy R
1 reviews | Active since Nov 2013
08 Oct 2025, 10:18
AFRICAN BANK - VERY UNPROFESSIONAL
Your call centre called me this morning @ 10:00 to offer me a loan. The lady asks for my details - the keeps saying "Our system is slow - EISH" and hangs up the phone. How very professional are you???
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
08 Oct 2025, 11:51Thanks for giving us a chance to make things right. I have contacted you and transfer you to our sales consultant to assist you further with the application.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply08 Oct 2025, 11:51
Official
Thanks for giving us a chance to make things right. I have contacted you and transfer you to our sales consultant to assist you further with the application.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
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Cindy R's updateReviewer Update
08 Oct 2025, 11:59Thanks - but the lady who called me back is very impatient, the call ended - she called me back and told me that I hung up. Which I didnt!!!
What awful service.
What awful service.
CR
Cindy R's update08 Oct 2025, 11:59
Reviewer Update
Thanks - but the lady who called me back is very impatient, the call ended - she called me back and told me that I hung up. Which I didnt!!!
What awful service.
What awful service.
African Bank's replyOfficial
08 Oct 2025, 13:02Hi Cindy, please advise if you were assisted or you need more further assistance.
African Bank's reply08 Oct 2025, 13:02
Official
Hi Cindy, please advise if you were assisted or you need more further assistance.