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Gideon P

1 reviews | Active since Dec 2018

18 Feb 2020, 17:03

AFRICAN BANK - USELESS - INCAPABLE - FUTILE - HOPELESS - ***********

These ABSOLUTE USELESS NINCOM****S DO NOT KNOW THEIR A'S FROM E'S!!!! The one hand has no idea what the other hand is doing, I have now since September last year submitted every document on earth for a disability claim due to heart surgery, retrenchment and unemployment against my credit card with them. THE CLAIM WAS APPROVED IN DECEMBER 2019 BY THEIR INSURANCE COMPANY INTEGRISURE AND THEY CALLED ME FROM THEIR "HEAD OFFICE" TO CONFIRM THE CLAIM WAS SUCCESSFUL, THEY SMS'ED ME TO CONFIRM THE CLAIM WAS SUCCESSFUL AAAAAAAAAAND THEN THEY WENT ON LEAVE AND JUST LEFT IT THERE I SUPPOSE! IN JANUARY THEY STARTED SENDING ME MESSAGES THAT THE CARD IS ACTIVE FOR USE AND IN ARREARS AGAIN. THEY HAVE CREDITORS/DEBTORS CLERK'S PHONING ME WITH NO CLUE WHAT IS GOING ON AND THE MORE I TELL THEM THE INSURANCE COMPANY WILL BE PAYING THE CARD FOR 12 MONTHS AS PER POLICY THEY INSIST ON HARASSING ME TO NO END! I HAVE NOW WASTED MORE OF MY TIME CONTACTING THEM VIA EMAIL AGAIN AND THE INSURANCE COMPANY WHOM HAVE AGAIN CONFIRMED THE CLAIM WAS SUCCESSFUL AND THEY WILL BE PAYING IT ALTHOUGH THEY ARE WAITING AGAIN FOR THE NINCOM****S AFRICAN BANK TO RESPOND WHICH COULD TAKE WEEKS AND WEEKS ON END AS I HAVE NO IDEA WHAT THESE NINCOM****S ACTUALLY DO EVERY DAY!

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GP
Gideon P's update20 Feb 2020, 12:08
Reviewer Update
Thank you for your reply, and wouldn't that just be fantastic if we can resolve this disability claim and move on? I have an email from the insurance company Guardrisk that confirms my claim has been approved in December 2019 already, then yesterday morning 19/02/2020 I get call from African Bank (Nombuza) that the claim has been approved and the insurance company will be paying the account in +/- 48 hours.............................within an hour from the same call I get an sms that the account has been activated and can be used again...................an half an hour later I get a call from a Eugene BUSTING MY !@#$%$#@!#$ CHOPS AGAIN ABOUT THE ACCOUNT BEING IN ARREARS AND NEEDS TO BE PAID NOW! FOR CRYING OUT LOUD!!! I AM TRULY AT WITS END!! EXPLAINED VERY CALMLY TO Eugene what as transpired in the morning etc., he promised t follow up and call me back which never happened....................SICK AND TIRED OF THIS!!!!!!!!! PLEASE PLEASE CONTACT mos****uardrisk.co.za confirm the claim is approved for payment and then confirm to me at *** let all your departments know if you can muster that?