African bank unproffessionalism

hello Peter. I havd an African bank account, started doing online TKL onlinr scheme and earning money on top of my savings on the account. Sometime in 2021 my account got frozen by the bank, no notification no nothing then i went to the uitenhage branch in EC, got to the bank tellers couldnt tell me why, they made a call to HO, after several visits and being told someone will call me back, i was just told the App was being investigated. I waited and waited 2021,2022, and 2023 still no communication, then i decided to travel to GP the African bank headoffice,where i was met with outmost disrespect, the front desk called a person(who Mr Godwil) from the foreinsic department to come and attend to me and he didnt come promised to call up untill today the guy hasnt called. I went again to Head office and i escaled the matter to his boss,(Nicolas) who also took my details saying someone will contact me, and no one called. Its 2024 now my account is still frozen noone knows whsts happening i have been back and forth using my money to travel but all invain. More than R70 000.00 thsts frozen and no explanations and this is my hard earned money. I hsve been sending emsils no response.