RW
R W

1 reviews | Active since Aug 2010

19 Apr 2021, 12:25

African Bank unfair

After trying to repay a loan within nine(9)months, African Bank seems to want to still grind me into the ground. After repaying R40 000+, they have only given me R5000 off the amount owing. Attempts to try and negotiate have been met by dropped phone calls. Attempts to complain, have been met by more dropped calls. I would just like to chat to a manager that can assist me with a cheaper settlement, as I have cash on hand. Extremely bad customer service, making me resort to complaining here. Sort yourself out African Bank and stop trying to stuff people up.

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Replies (1)
RW
R W's update20 Apr 2021, 10:32
Reviewer Update
How long could it possibly take to resolve this matter? I have X amount of money, I want to settle my account. You have made money off me. Your reasons for overcharging makes no sense. Let's get this done.