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tshepohabedi T

1 reviews | Active since Jul 2012

21 Jan 2019, 11:03

African Bank *********

I am so irritated with your company because Gontse called me and we made payment arranges for my arrears and he said someone will call me to confirm the agreement and nobody until today you send me some collectors at work who call us like sheep. Firstly please note that my credit arrangement with you was private and for you to send people who do ont respect that is ********* and not allowed. Why did Gontse lie to me about this and i must just sign documents that i dont even understand because the process is done so harsh. I mean im at work where do i get the time to read all those documents to understand what i am signing. This is ********* and we are been placed under pressure to sign for things we dont understand.

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Replies (1)
African Bank
African Bank's reply22 Jan 2019, 09:00
Official
 
Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply. 

We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time. 

Your African Bank Support Specialist team 
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