AFRICAN BANK - ******* THAT MUST BE REPORTED

Good day,<br> <br> Actually not. It's not a good day. Last month out of the blue I received several text messages from African Bank saying that they were increasing the amount that I had arranged to pay them. I immediately went into the branch and called the Collections Centre, and spoke to an agent telling him that I could not afford it. He said it was fine, and that we will make an new arrangement<br> <br> Yesterday again, I called in and spoke to a lady Rebecca, with these arrangements. Rebecca assured me that the new arrangement were in place and that all will be well. I had another query with Rebecca which she escalated. <br> <br> This morning I check my bank statement to find that African Bank (*******) have gone against what we have agreed on and have taken extra (x3) what they should have.<br> <br> I have no option but to be at my bank first thing as they open that I can reverse what African Bank should not have taken in the first place. Just reading from all the other Hello Peter entries, this happens as a regularity with AB and this is not acceptable. This matter has to be reported to the Banking Ombudsman.<br> <br> I am furious that in the economic climate that SA is in AB, thinks that they can just *****!!!!!