DG
Dean G
1 reviews | Active since Dec 2022
11 Feb 2023, 11:44
African Bank - *****S, *****, ******* PRACTICES
MINUS 1 MILLION STARS!! We are now at month 3, when I call African Bank the consultants tell me they cant help me, I have to wait for a Mr Hendrik Sanders from the forensic department to call me, WHEN???? THIS F#CKING LOAN IS ON MY CREDIT RECORD!!! How can they do this to people???? They refuse to release the funds, yet they want to charge me for it every month and have it reflect on my credit, which makes it impossible for me to apply for a loan elsewhere. Am I just supposed to pay for nothing for the 30 months???
Helpful (0)
Replies (4)0
Replies (4)
African Bank's replyOfficial
13 Feb 2023, 08:41Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply13 Feb 2023, 08:41
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
DG
Dean G's updateReviewer Update
13 Feb 2023, 09:40African Bank has now resorted to lying blatantly. See below reply and note I RECEIVED NO CALLS! And the number is not visible!
"African Bank's reply:
13 Feb 2023, 08:41
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on **********so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team"
"African Bank's reply:
13 Feb 2023, 08:41
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on **********so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team"
DG
Dean G's update13 Feb 2023, 09:40
Reviewer Update
African Bank has now resorted to lying blatantly. See below reply and note I RECEIVED NO CALLS! And the number is not visible!
"African Bank's reply:
13 Feb 2023, 08:41
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on **********so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team"
"African Bank's reply:
13 Feb 2023, 08:41
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on **********so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team"
DG
Dean G's updateReviewer Update
13 Feb 2023, 18:05As stated before, African Bank does nothing but lie! I received a call from them at exactly 16:57, same time as their response mind you, it rang for a second and I immediately answered, and they put the phone down in my ear. If I coul attach a screenshot of this call I would just to prove that they pretend to call you and then blatantly lie about it. Their private message to me, the exact same time as the dropped call:
African Bank's reply:
13 Feb 2023, 16:57
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply:
13 Feb 2023, 16:57
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
DG
Dean G's update13 Feb 2023, 18:05
Reviewer Update
As stated before, African Bank does nothing but lie! I received a call from them at exactly 16:57, same time as their response mind you, it rang for a second and I immediately answered, and they put the phone down in my ear. If I coul attach a screenshot of this call I would just to prove that they pretend to call you and then blatantly lie about it. Their private message to me, the exact same time as the dropped call:
African Bank's reply:
13 Feb 2023, 16:57
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply:
13 Feb 2023, 16:57
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
14 Feb 2023, 08:46Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply14 Feb 2023, 08:46
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***