1 reviews | Active since Jun 2021
African Bank, TFSA are a Junk of garbage when claiming.
African Bank is a useless Bank. I made a TFSA (Tax-Free Savings Account) last year 2020, it Matured on the 19th of May 2021! They didn't call me to allow me to excercise my Options around weather or not to extend my Investment.
I started to make a follow up last week Tuesday on the 7th of June, requesting my money as if I am making a Loan! They said I should wait for 2 working days; I gave them over 3 working days and went back, only to be told that my Claim hasn't gone through and should wait for another 24 hours!
This guy's played me with my money and frustrated me over what is mine. I wouldn't recommend anyone to use African Bank TFSA, Unless you call stress to yourself in time of making Claims.
Even worse, they even told me that I will be penalised if I withdraw the Money now. Despite maturing time has passed. If it's a miss communication from their Branch to the Head Office, then that qualifies them as a bank that doesn't care and doesn't take customer's serious.
