SM
Simphiwe M
1 reviews | Active since Jan 2026
21 Jan 2026, 17:17
AFRICAN BANK SURNAME REVIEW
African bank is a **** been waiting for my surname verification and their system to change my surname and my status so that I can receive my money from GEPF. It has been two months now back and forth from November. Their consultants aren’t friendly at all.
Helpful (0)
Replies (12)0
Replies (12)
African Bank's replyOfficial
21 Jan 2026, 17:49Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please provide us with your bank registered cell number/reference number so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply21 Jan 2026, 17:49
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please provide us with your bank registered cell number/reference number so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SM
Simphiwe M's updateReviewer Update
21 Jan 2026, 17:51My African bank registerd number ***
SM
Simphiwe M's update21 Jan 2026, 17:51
Reviewer Update
My African bank registerd number ***
African Bank's replyOfficial
21 Jan 2026, 18:08Thanks for speaking up and calling us out.
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
African Bank's reply21 Jan 2026, 18:08
Official
Thanks for speaking up and calling us out.
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
SM
Simphiwe M's updateReviewer Update
21 Jan 2026, 18:08Please call me at 18:30 today. If you can’t hear me please call me tomorrow at 11:00 am
SM
Simphiwe M's update21 Jan 2026, 18:08
Reviewer Update
Please call me at 18:30 today. If you can’t hear me please call me tomorrow at 11:00 am
African Bank's replyOfficial
22 Jan 2026, 08:51We understand your request to be contacted at 11:00 am and will ensure a consultant reaches out at that time. We appreciate your patience and remain committed to resolving your concern as soon as possible.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply22 Jan 2026, 08:51
Official
We understand your request to be contacted at 11:00 am and will ensure a consultant reaches out at that time. We appreciate your patience and remain committed to resolving your concern as soon as possible.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's replyOfficial
22 Jan 2026, 11:11Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please provide us with your bank registered cell number/reference number so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply22 Jan 2026, 11:11
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please provide us with your bank registered cell number/reference number so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SM
Simphiwe M's updateReviewer Update
22 Jan 2026, 19:23I’ve been waiting for African bank call. Because I called GEPF still the verification failed
SM
Simphiwe M's update22 Jan 2026, 19:23
Reviewer Update
I’ve been waiting for African bank call. Because I called GEPF still the verification failed
African Bank's replyOfficial
23 Jan 2026, 12:29Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please provide us with your bank registered cell number/reference number so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply23 Jan 2026, 12:29
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please provide us with your bank registered cell number/reference number so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SM
Simphiwe M's updateReviewer Update
24 Jan 2026, 17:05*** is my African bank registered number. Please also try *** . I don’t unfollow ehy you say you can’t get hold of me
SM
Simphiwe M's update24 Jan 2026, 17:05
Reviewer Update
*** is my African bank registered number. Please also try *** . I don’t unfollow ehy you say you can’t get hold of me
African Bank's replyOfficial
25 Jan 2026, 13:49Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please provide us with your bank registered cell number/reference number so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply25 Jan 2026, 13:49
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please provide us with your bank registered cell number/reference number so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SM
Simphiwe M's updateReviewer Update
25 Jan 2026, 14:39I am still waiting for your call. My registered number is ***
SM
Simphiwe M's update25 Jan 2026, 14:39
Reviewer Update
I am still waiting for your call. My registered number is ***
African Bank's replyOfficial
26 Jan 2026, 09:12Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply26 Jan 2026, 09:12
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team